Field Solutions™ is a leader in sourcing and management of independent third party field technicians serving the electronics industry. Our on-line work order management system and fast payment programs give work to over 1000 technicians each week. We never charge our technicians a fee.

POS (Point of Sale) Technician

General Requirements:

Excellent customer service and communications skills.
Must be flexible to work some nights and weekends.
Ability to self supervise work in virtual capacity.
Detailed-orientated to complete required paperwork and submit information to management on a daily basis.
Requires ability to follow standard operating procedures.

Specific Requirements:

Tech should have basic PC tool kit, patch cables, etc.
Tech should have some background of working on the type of unit that needs to have troubleshooting and/or work done on it. For example, if a tech is bidding on a break/fix call to go out and troubleshoot a printer, they should have knowledge of working with printers. Items that are typical for break/fix might be: printers, copiers, cable runs, POS, Desktop PC's, Cash drawers, Handheld scanning devices, Debit/Credit machines, etc.
Tech should be good at troubleshooting what the issue might be, testing all options, working with help desk to find and then fix the issue, patient and good communicator.