Field Solutions announces FS-Parts Manager and Work Order Management System Version 1.5 enhancements

Introducing FS-Parts Manager the most robust tool for communicating complicated parts requirements to field service technicians.

Minneapolis, MN – February 2, 2010 – Field Solutions, North America’s premier independent field service technician resource, announces availability of FS-Parts Manager, the most robust approach to communicating parts logistics to field service technicians available in the field sourcing industry today. Field Solutions’ new FS-Parts Manager enables clients to inform technicians of the parts requirements – new parts being shipped, old parts requiring return – as an integrated element in all service work orders.

FS-Parts Manager contains key performance features not available elsewhere:

  • Unlimited number of parts can be included in a work order
  • Specific sections for new/outbound and used/return parts information
  • Complete parts information including sections for serial number, model number, part number as well as shipping details, open text instructions and if needed RMA information
  • On-work order indicator of parts involved
  • Ability to capture provider return parts information/details with visibility in the work order completion area for confirmation prior to work approval
  • Ability to mass upload parts information with large numbers of work orders to avoid cumbersome separate file transfers.
  • Inclusion in the Field Solutions standard API extending the time savings efficiencies of our API interface.
  • Archiving of parts information with storage of old/completed work orders.

Field Solutions is already recognized for our dramatically advantaged cost structure based on our reverse auction direct-to-technician model, supported by our 22,000+ technician universe. With Field Solutions’ FS-Parts Manager we provide a complete, extensive and efficient way to link parts logistics management with Field Service outsourcing service instructions.

For more information on FieldSolutions’ FS-Parts Manager, and how you can achieve 30-70% savings on your field service costs coupled with Time and Quality Control, please contact Marty Reader at mreader@fieldsolutions.com or telephone at 952.288.2506.

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