Field Solutions announces new Project Management and Operating Metrics Reports

The new FS-Operating Metrics Reports module and new project management reports enable Field Solutions clients to quickly analyze operations efficiency and project status.

Minneapolis, MN – February 9, 2010 – Field Solutions, North America’s premier independent field service technician resource, announces its new release of the FS-Operating Metrics reports in our Project Management Module Release Version 1.1. The new service management operating reports enable our clients’ service departments to select and download operating performance metrics across selected date ranges, and detailed for service manager/coordinator, project or state. Additionally, the Project Status and Deliverables report specifically provides a snapshot of the selected project’s status and unmatched ability to access required field service documentation at the project level.

FS-Operating Metrics reports include key reports for project and service management measurement, including:

  • Reports by Project, Service Manager/Coordinator and State for a selected or custom date range.
  • Basic Field Solutions metrics such as Work Orders assigned, completed, deactivated, etc.
  • Financial summaries including total tech pay, average pay per work order and technician hours
  • Technician performance metrics including on-time/late statistics and no shows.

Field Solutions is already recognized for our dramatically advantaged cost structure based on our reverse auction direct-to-technician model, supported by our 22,000+ technician universe. With Field Solutions’ new FS-Operating Reports and new Project Status and Deliverables Report we now provide field service management tools for productivity and performance analysis that are unique in the industry.

For more information on FieldSolutions’ FS-Operating Metrics Report module, other Field Solution reporting capabilities and services, and how you can achieve 30-70% savings on your field service costs coupled with Time and Quality Control, please contact Marty Reader at mreader@fieldsolutions.com or telephone at 952.288.2506.

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