Minneapolis, MN May 30, 2010 – Field Solutions, North America’s premier independent field service technician resource, is pleased to begin deployment of our new user experience and on-line tools, and sharing with our clients our technology strategy (available upon request ). With our new Home Page look and informational content, we are embarking on a total re-make of our on-line service order and field sourcing management system.

Our New Home Page

Changes include news and information for all our constituencies right on the home page. This does more than just promote our company and add communications it provides us flexibility in how we add information without adding more pages views and clicks. With these changes we are adding new user speed tools that have no comparison on any other outsourced field service management system.

Our users will also find a new “Affiliates” section at the bottom of the home page. These partners are committed to working with Field Solutions clients and technicians to improve the overall flexibility, range of service, and cost effectiveness of the outsourced field service strategy. Some of these affiliates, such as a unique national arrangement with WW Grainger, will include valuable national contract pricing/savings for our technicians and clients.

What’s Coming Inside www.FieldSolutions.com

Many of you may have noticed some changes this past month or so dealing solely with speed of execution. We are changing every single page view and process to reduce the time and effort to run work with FieldSolutions while maintaining, and even further enhancing, quality control and cost control. Over the next few weeks every client side dashboard will be redesigned, and every view of the work order will be refined to speed loads, and reduce action steps. Technicians will find improvements in bidding steps and remote communications. Several weeks ago we introduced the “Fixed Tech Pay” option which removed over 10 user steps administering a work order, and later this summer, there will be 5 other tech pay and pricing options deployed – all focused on time of use reductions all around. Also later this summer clients and techs will get a range of new “speed buttons” these tools will allow short cuts for the main processes clients go though in running work – with quality and control all maintained!

For more information, we have a thorough technology road map that we can share with our clients, so please contact your account manager to learn our plans – and provide your input.

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