Our Services

FieldSolutions is the only Full Service Range Partner.  FieldSolutions’ comprehensive service range provides an effective contingent labor strategy to clients with lower field costs and higher quality overall.

Self-Service Solution

    • The single lowest cost contingent field service solution
    • Our support team provides the expertise to achieve best-in-class service and costs results
    • Direct access to our North American network of 40,000+ independent technician providers
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Managed Deployment Operations

    • Program management service for global deployments
    • Resources for high volume roll-outs, steady state programs, or ad hoc operations support
    • Daily service level reporting and action planning assures program performance results
    • Fixed price program proposals
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Reactive  Dispatch Services

    • Mission Critical service delivery throughout North America
    • 2-4-8hr Same Business Day (SBD) – Next Business Day (NBD) service operations on a per call basis
    • Fixed rate service programs with daily service level reporting

Imaging Maintenance Services

    • Serving the Managed Print Services provider industry
    • Complete North American coverage for all brands of copiers, MFPs and printers
    • Entitlement management
    • Monthly maintenance programs with preventative maintenance kits and parts available

Strategic Solutions

    • Extended variable service solutions for complex global service programs
    • Integrated custom solutions include:
      • 24 x 7 call center
      • Logistics and forward stocking
      • Parts supply
      • Field inventory
      • Certified asset disposition
      • Global coverage

FieldStaff™ Employee Leasing

    • Employee leasing service for longer term assignments
    • Unique short term “employee” (W-2) option available
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SaaS Products for Field Service Management

    • Private label custom service management solutions
    • QuickTicket™ end-user, private label portal solution
    • TAMScope™ site survey and asset management solution
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Technologies Served

    • FieldSolutions serves a broad range of technologies, including: PCs, copiers and printers, data center support, servers, telephony, routers, cabling, POS, CCTV/security, ATMs, kiosks, and related equipment
    • Special technology service capabilities available