Why FieldSolutions

FieldSolutions is redefining technology field service. Our focus, our strategies, our innovations all contribute to a breakthrough in the relationship between service quality and service cost. No one is achieving results comparable to the results we provide our clients, giving our clients a competitive advantage when using FieldSolutions.

“For us, going with FieldSolutions has been the single biggest process improvement that we’ve seen among our suppliers, and it addressed one of our biggest problems – total geographic coverage at  the lowest cost and with the highest quality.”

President & CEO  |  Digital Signage  Solutions Provider

Core Principles

    • We are dedicated to technology field services only
    • We serve Global Technology Service Leaders and understand the needs of corporate clients
    • We are a Service Company committed to delivering results
    • We take responsibility for SLA, Cost, Quality and Risk

Service Strategy

    • “Direct-to-Technician” Service Model yields the Highest Quality and Lowest Cost supply chain
    • 100% Transparency to technician providers, fees and costs
    • “Command and Control”: field service online management system yields incomparable service quality results
    • Full range of service offerings earns FieldSolutions a unique strategic role with our clients


    • “Innovate First” philosophy delivers breakthroughs in quality results, savings and efficiency
    • Proprietary “command and control” management system developed for technology service companies by a technology service company
    • Industry-first innovations for real-time SLA reporting, real-time parts tracking, benchmark tech pay, tech performance incentives, mass assignment and more, change our client’s outcomes

Comprehensive Service Offerings

Self Service Contingent Resource Marketplace
  • Cloud-based service management and commerce system accessing FieldSolutions’ 40,000+ independent technicians and other strategic partners
  • Delivers the absolute lowest cost service strategy
Managed Deployment Services
  • Full Service Operations team for management of high velocity, massive-scale deployments
Reactive Services Operations
  • 2 hr, 4 hr, Same Day break-fix service operations group with scalable capacity
FieldStaff Employee Leasing
  • Employee leasing and staff augmentation services solve W-2 employee requirements
  • Variable by the hour or long term
Strategic Solutions
  • Delivers an integrated outsourced solution serving the most demanding technology clients’ mission critical global service needs
  • Reactive Services Operations team delivers break-fix, mission critical services
  • Imaging Services Operations provides monthly maintenance programs for all brands of copiers, MFPs and printers
  • Complex programs are custom designed with global leading partners

Read More >